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Reports
AltiReport Manual 29
Reports
For detailed information on database fields, refer to the CDR Manual.
Agent Reports
1101 - Agent Activity Event
The Agent Activity Event report displays the agent’s activity.
Table
All data from Table AGENTACTIVITY
Columns
a. AGENTACTIVITY.Time_Stamp
b. AGENTACTIVITY.AgentNum
c. AGENTACTIVITY.Activity
d. AGENTACTIVITY.WGNum
e. AGENTACTIVITY.Reason
1102 - Agent Call Detail Report
The Agent Call Detail Report displays the CDR records for an agent’s
inbound and outbound call.
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