Altigen Advanced Call RouterTM Manuale Utente Scaricare il pdf

AltiGenIP‐PBXFeature

Overview



AltiGen’s focus is on delivering world class VoIP communications solutions which meet all of your

business requirements.AltiGen’s IP PBX servers are a completely integrated unified communications

platformforbusinesseslookingtostayaheadofthetechnologycurve.



BenefitsofAltiGen’sVoIPServerTechnology



− Easilyscaledinbothsizeandcapability

withsupportfor5‐5000users

− Simplifiedextensionandmulti‐site

administration

− Unifiedcorporateappearanceover

multiplelocations



− IndustrystandardIntel®serversand

Microsoft®operatingsystems

− Concurrentsupportforlegacyanalogand

newerVoIPSIPphones

− Investmentprotectionfromavailable

ServicePlanoptions



AltiGen’s distributed architecture applications can

be deployed in a single location or distributed

across multiple offices with centralized

administration – providing a single unified

appearance of your system with complete feature

transparency.



AltiGen’spowerfulcommunicationssolutions

offerthefollowingcapabilities:





− IPDesktopPhones

− MeetMeConferenceBridge



− WindowsSoftPhoneClient

− AutoAttendant

− IVR

− Voicemail/UnifiedMessaging

− CallCenterapplications



− AutomaticCallDistribution

− CallRecording

− OutboundDialer

− CallReporting

− AudioConferencing

− OperatorConsole

− WindowsAdministration



IntegratedCallCenter

AltiGen’scosteffectiveyetpowerfulcallcenter

applicationautomaticallyrouteinboundcallstotheright

person or department – first time, every time.Route calls by Caller ID, DNIS, Agent Availability,

CustomerPriority,andmore.TheintegratedCallCenterSupervisormoduleallowsyoutostayincontrol,

monitoringlines,queuesandworkgroups–evenmonitor,coachandjoin

callstomaximizethemember

serviceexperience.



WhyAltiGen?

Withmorethan10,000customersworldwide,andSMBmarketfocus,AltiGenistheclearleaderinSMB

IPPBX’sexclusivelydeployedontheMicrosoftplatform.TheintegratedAltiGenandMicrosoftsolution

enables companies to truly enjoy a complete, integrated Unified Communications

 experience.No

matter how a company’s customers’ and employees’ choose to communicate, Altigen and Microsoft

havethesolution.

1 2 3 4 5 6 ... 15 16

Sommario

Pagina 1 - Overview

AltiGenIP‐PBXFeatureOverviewAltiGen’s focus is on delivering world class VoIP communications solutions which meet all of yourbu

Pagina 2

AltiGenIP‐PBXFeatureOverviewReady/Not Ready ‐ agent can set state to “ready” (#90) or“notready”(#91)toinformthesystemwhether

Pagina 3

AltiGenIP‐PBXFeatureOverviewAutoAttendantFeaturesThe AA features provide quick and courteous processing ofall incoming calls. An

Pagina 4

AltiGenIP‐PBXFeatureOverviewPress“0”OptionforExtensioninVoiceMail‐allowsacallerto press “0” while listening  to an extension

Pagina 5

AltiGenIP‐PBXFeatureOverviewSystemandAdministrationFeaturesAAConfigurationFileExport‐letsyouexportyourcompleteAAconfigurationto

Pagina 6

AltiGenIP‐PBXFeatureOverviewDNIS Name Display and Routing over IP Tie Trunk ‐ allowsfor DNIS information to be transferred to

Pagina 7

AltiGenIP‐PBXFeatureOverviewMulti‐SiteVoIPManagementEnterpriseManagerVoIPdomain‐whennetworkingmultipleAltiGensystemsfromdifferent

Pagina 8

AltiGenIP‐PBXFeatureOverviewUnifiedMessagingExchangeIntegration‐providesmessagesynchronizationbetweenMAXCSandaMicrosoftExchangese

Pagina 9

AltiGenIP‐PBXFeatureOverviewUnifiedCommunicationsAltiGen’sIP‐PBXintegrationwithMicrosoftExchangeServer2007aimstobreakdown the tra

Pagina 10

AltiGenIP‐PBXFeatureOverviewTrueMobilityforYourWorkforceManymanufacturesaretouting“Mobility”asthelatestbuzzword.However,allmob

Pagina 11

AltiGenIP‐PBXFeatureOverviewMicrosoftWindows®basedMaxCommunicatorClientMCC,aWindowsPCbasedclientapplication,bringsquickandeff

Pagina 12

AltiGenIP‐PBXFeatureOverviewIntegratedCallCenterAltiGen’scosteffectiveyetpowerfulcallcenterapplicationautomaticallyrouteinboundc

Pagina 13

AltiGenIP‐PBXFeatureOverviewStandardIP‐PBXFeaturesAccountCodes‐allowstheusertoinputanaccountcodeoneach call to track teleph

Pagina 14

AltiGenIP‐PBXFeatureOverviewDirectory Name Announcement ‐ the extension user’sdirectory name will be announced to the caller bef

Pagina 15

AltiGenIP‐PBXFeatureOverviewMulti‐lingualsupport‐supportsmultiplesetsofsystemandcustomlanguagephrases.Upto9differentsetsoflan

Pagina 16

AltiGenIP‐PBXFeatureOverviewAdvanceCallDistributionFeaturesAdvanced Queue Management Application ‐ enablesadvancedqueuingoptions:

Più documenti per Networking Altigen Advanced Call RouterTM

Per vedere il documento Altigen Advanced Call RouterTM Guida Utente

Altigen Advanced Call RouterTM Guida Utente (32 pagine)

Per vedere il documento Altigen Advanced Call RouterTM Manuale Utente

Altigen Advanced Call RouterTM Manuale Utente (9 pagine)

Altigen Advanced Call RouterTM Manuale Utente (28 pagine)

Commenti su questo manuale

Nessun commento

Altigen Advanced Call RouterTM Manuale Utente

Navigare online o scaricare Manuale Utente per Networking Altigen Advanced Call RouterTM. AltiGen IP‐PBX Feature Overview Manuale Utente

Sommario

Più documenti per Networking Altigen Advanced Call RouterTM

Commenti su questo manuale

Prodotti e manuali riguardandi Networking Altigen Advanced Call RouterTM