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AltiClient Manual i

Contents

Contents.............................................i

Warranty...........................................iii

HAPTER 1

Overview ..........................................1

Installation.........................................1

ClientSystemRequirements ..............................1

Session Licensing and License Upgrade Procedures . . . . . . . . . . . . 2

AltiAgent Session License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

AltiSupervisor Session License . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Pre-InstallationChecklist...............................2

Installing AltiClient on a Client System. . . . . . . . . . . . . . . . . . . . 3

Uninstalling AltiClient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

MicrosoftOutlookandOutlookExpressSupport ..............3

ACT!/GoldMine®Support ...............................4

QuickNetIntegration ....................................4

CHAPTER 2

GettingStarted .....................................5

LoggingIn ............................................5

LoggingInRemotelyUsinganIPExtension .................7

IPExtensionsUsingMicrosoftNetMeeting3.01.............7

IPExtensionsUsingQuickNet...........................8

TroubleshootingIPConnectivity.........................8

Hiding or Exiting AltiClient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

UsingtheWindowsTrayPhoneIcon......................9

ResizingtheDisplay..................................10

CHAPTER 3

UsingAltiClientasaWorkgroupAgent ...............15

1 2 3 4 5 6 7 8 ... 76 77

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Altigen AltiSupervisor Specifiche Pagina 3