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AltiView Manual
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AltiView™
1
WARNING!
2
TRADEMARKS
2
Contents
3
CHAPTER 4
4
CHAPTER 5
5
Warranty
7
Effect of State Law
8
Sales Outside the U.S.A
8
About AltiView
9
ACT!/GoldMine® Support
10
Licensing
10
Installation
11
Uninstalling AltiView
12
Automatic Upgrade
12
Downgrade Procedure
12
AltiView Manual 5
13
6 AltiView Manual
14
Getting Started
15
Version Mismatch Dialog Box
16
Reconnecting to AltiView
16
Logging In Remotely
17
IP Extensions Using IPTalk
18
Error Messages
19
12 AltiView Manual
20
Using AltiView
21
The Activity drop-down list
22
The DND button
23
Call Controls
23
16 AltiView Manual
24
Handling Calls
25
AltiView Manual 19
27
Placing Calls on Hold
28
Using Call Waiting
29
Transferring Calls
29
Transferring to Voice Mail
30
Centrex Transfer
31
Conference Calls
32
AltiView Manual 25
33
MeetMe Conference
34
AltiView Manual 27
35
Arrow indicates sort order
35
Creating a Meeting
36
One Time Only Meeting
38
Weekly Meeting
39
Monthly Meeting
40
AltiView Manual 33
41
34 AltiView Manual
42
Recording Calls
43
Using Account Codes
44
AltiView Manual 37
45
Using Voice Mail
46
Listening to Your Voice Mail
47
Saving Remotely or Locally
47
Deleting a Message
48
Returning a Call
48
Attaching a Note
48
Forwarding Voice Mail
49
Monitoring Extension Activity
50
AltiView Manual 43
51
Viewing the Call History
52
AltiView Manual 45
53
46 AltiView Manual
54
Apply Button and OK Button
55
General Information
56
Accessing Databases
57
Color Selection
58
Miscellaneous
58
One Number Access (ONA)
59
52 AltiView Manual
60
Using a Password
61
Call Handling
62
Forwarding All Calls
63
Do Not Disturb
63
Call Waiting Options
64
Message Notification
65
58 AltiView Manual
66
To create a voice mail group
67
To change a voice mail group
68
To delete a voice mail group
68
Station Speed Dialing Setup
69
System Speed Dial Numbers
70
Configuration
71
64 AltiView Manual
72
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