Altigen MAXCS 7.5 Softswitch Deployment Guide Manuale Utente Pagina 1

MAXCS Release 7.5 All-Software Solution Deployment Guide Intended audience: AltiGen Authorized Partners October 28, 2014

Page 10 of 37 MAXCS 7.5 All-Software Solution Deployment Guide 13. After the files have been installed, click Finish. 14. Click Yes to restart th

MAXCS 7.5 All-Software Solution Deployment Guide Page 11 of 37 12. After the tool finishes its assessment, it shows the results. These values are

Page 12 of 37 MAXCS 7.5 All-Software Solution Deployment Guide 9. If you are prompted to do so, install the software for KEYLOK, to support the sof

MAXCS 7.5 All-Software Solution Deployment Guide Page 13 of 37 7. In the License Configuration panel, check the box Use Soft System Key. 8. Cli

Page 14 of 37 MAXCS 7.5 All-Software Solution Deployment Guide 9. Enter the System Key, which was provided by AltiGen Communications. This string

MAXCS 7.5 All-Software Solution Deployment Guide Page 15 of 37 By default, the system grants 60 conference members in a maximum of 40 bridges. Y

Page 16 of 37 MAXCS 7.5 All-Software Solution Deployment Guide Note: Do not exceed the maximum numbers provided by the HMCP Certification Tool (fr

MAXCS 7.5 All-Software Solution Deployment Guide Page 17 of 37 About Media Pass-Through Support One MaxCS 7.5 enhancement for system performance a

Page 18 of 37 MAXCS 7.5 All-Software Solution Deployment Guide 3. To enable the feature, select the checkbox and specify which codec to use (G.729

MAXCS 7.5 All-Software Solution Deployment Guide Page 19 of 37 Does not support G.729 No codec is enforced. Outgoing Calls, 3rd-Party IP Phones

Page 2 of 37 MAXCS 7.5 All-Software Solution Deployment Guide AltiGen Communications, Inc. 679 River Oaks Parkway, San Jose, CA 9

Page 20 of 37 MAXCS 7.5 All-Software Solution Deployment Guide When an IP phone registers to the system, a channel ID will be assigned to the IP ext

MAXCS 7.5 All-Software Solution Deployment Guide Page 21 of 37 5. After restarting the services, open MAXCS Administrator, double-click SIPSP in

Page 22 of 37 MAXCS 7.5 All-Software Solution Deployment Guide 2. Click Board Configuration, and then click Advanced Configuration. 3. Check Bloc

MAXCS 7.5 All-Software Solution Deployment Guide Page 23 of 37 4. Edit or fill in parameters as needed. To edit a line, click Edit and update t

Page 24 of 37 MAXCS 7.5 All-Software Solution Deployment Guide 6. In Enterprise Manager, add the SIP Trunk service provider’s IP address to the IP

MAXCS 7.5 All-Software Solution Deployment Guide Page 25 of 37 SIP Options can be enabled or disabled for each SIP Server. By default, SIP Options

Page 26 of 37 MAXCS 7.5 All-Software Solution Deployment Guide SIP Trunk Profile Field Description SIP Protocol Field Not Sent (default) – Do not

MAXCS 7.5 All-Software Solution Deployment Guide Page 27 of 37 3. Check whether a profile named SIPTrunk has been preconfigured for you. If it h

Page 28 of 37 MAXCS 7.5 All-Software Solution Deployment Guide Step 15: Configure NAT To confirm that NAT support has been configured, 1. Click

MAXCS 7.5 All-Software Solution Deployment Guide Page 29 of 37 Step 16: Add a New SIP Trunk Profile We recommend that you add a new SIP Trunk prof

MAXCS 7.5 All-Software Solution Deployment Guide Page 3 of 37 Contents Introduction ...

Page 30 of 37 MAXCS 7.5 All-Software Solution Deployment Guide Step 17: Channel Configuration Note: These steps apply only to deployments using Alt

MAXCS 7.5 All-Software Solution Deployment Guide Page 31 of 37 Configure the First Half of the Channels First, configure the first half of the SIP

Page 32 of 37 MAXCS 7.5 All-Software Solution Deployment Guide 4. Copy that configuration to the rest of the first half of the channels: a. Sel

MAXCS 7.5 All-Software Solution Deployment Guide Page 33 of 37 • For Password, paste the same string as for the first set of channels; click Hide

Page 34 of 37 MAXCS 7.5 All-Software Solution Deployment Guide 3. Return to the main Trunk view (close the various panels to reach that view) and

MAXCS 7.5 All-Software Solution Deployment Guide Page 35 of 37 4. Switch to the Default Routes tab. Set the following routes and click OK.

Page 36 of 37 MAXCS 7.5 All-Software Solution Deployment Guide • Set Local Route 1 to 3: Primary Local • Set Local Route 2 to 4: Secondary Local •

MAXCS 7.5 All-Software Solution Deployment Guide Page 37 of 37 If all representatives are busy, your call will be returned in the order it was rec

Page 4 of 37 MAXCS 7.5 All-Software Solution Deployment Guide Step 17: Channel Configuration ...

MAXCS 7.5 All-Software Solution Deployment Guide Page 5 of 37 Introduction This document is provided for AltiGen partners who will be performing a

Page 6 of 37 MAXCS 7.5 All-Software Solution Deployment Guide Additional Licenses Available The following additional license bundles are available f

MAXCS 7.5 All-Software Solution Deployment Guide Page 7 of 37  AltiConsole license  CTI Integration Connector Seat license  Call Recording S

Page 8 of 37 MAXCS 7.5 All-Software Solution Deployment Guide Play and record voice files • Announce system and queue phrases • Process auto atten

MAXCS 7.5 All-Software Solution Deployment Guide Page 9 of 37 7. On the next panel, select only the first two options, Softswitch (including VM