Altigen MAXCS 7.5 MaxAgent Manuale Utente Pagina 11
- Pagina / 95
- Indice
- RISOLUZIONE PROBLEMI
- SEGNALIBRI
- MaxAgent™ 1
- WARNING! 2
- TRADEMARKS 2
- Contents 3
- CHAPTER 4 4
- CHAPTER 5 5
- CHAPTER 6 5
- About MaxAgent 7
- Installation 9
- Uninstalling MaxAgent 10
- Automatic Upgrade 10
- Downgrade Procedure 10
- MaxAgent Manual 5 11
- 6 MaxAgent Manual 12
- Getting Started 13
- Check this 14
- Logging In Remotely 15
- Version Mismatch Dialog Box 15
- When Connection Is Broken 16
- Overview of the Main Window 16
- Status Bar 17
- Toolbar Buttons 18
- Call Information Panel 19
- Tabbed Pages 20
- Activity Greetings 22
- • PTO (personal time off) 23
- Log Out or Change Workgroups 24
- Shrinking MaxAgent 24
- Customizing the Display 26
- 24 MaxAgent Manual 30
- Using MaxAgent 31
- Dialing Out 32
- Dialing Speed Dial Numbers 34
- Redialing 35
- Placing Calls on Hold 36
- Using Call Waiting 36
- Transferring Calls 37
- Transferring to Voice Mail 38
- Making Conference Calls 39
- Station Conferencing 40
- Canceling Conference Calls 41
- MeetMe Conference 42
- Using the Calendar Button 43
- Creating a Meeting 44
- One Time Only Meeting 46
- Weekly Meeting 46
- Monthly Meeting 47
- • Mute other participants 49
- • Make someone else the host 49
- Recording Calls 50
- Using Account Codes 51
- Checking Voice Mail 52
- Dealing with Voice Mail 53
- Deleting Messages 54
- Returning a Call 55
- Attaching a Note 55
- Forwarding Voice Mail 55
- Workgroups 56
- Reading the Monitor List 57
- Viewing the Call History 58
- Adding Contacts to MaxAgent 59
- Checking Workgroup Status 59
- Viewing Queues 61
- Applications 62
- Client Auto-Answer 63
- 58 MaxAgent Manual 64
- Configuring MaxAgent 65
- Max Smart Tag 67
- Select-n-Dial 68
- Enable Auto Dial 69
- Release Link Tie (IP Trunk) 69
- Disable Auto Format 69
- Call Handling 70
- Do Not Disturb 71
- Call Waiting Options 71
- One Number Access (ONA) 72
- Using a Password 74
- Message Notification 75
- Call Alert Options 78
- Voice Mail Play Options 79
- CRM Integration 80
- Tab Layout 81
- Theme Selection 82
- Server Time 82
- MaxAgent Manual 79 85
- 80 MaxAgent Manual 86
- Using MaxCall 87
- Using a Phrase 88
- Recording a Phrase 89
- Reviewing a Phrase 89
- 84 MaxAgent Manual 90
- Errors and Troubleshooting 91
- Location 92
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