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WorkGroup Supervisor Log In

Center 4.0 User Guide 7

CDR Search

5. Select the database containing the data you want to access:

• Internal database—DBF database on the AltiServ server

• External database—SQL database set up to log call records

This option is available only when the external logger

service is installed on the SQL Server, and External CDR

Logging is enabled (AltiWare Administrator’s System

Configuration dialog | Call Reports tab). Refer to the AltiWare System

Administration Manual for more information.

6. Click OK to open the User Mode window.

Figure 6. User Mode window

7. Select Workgroup supervisor login, and click OK.

Figure 7. The Password window

CDR Search.book Page 7 Tuesday, September 19, 2000 8:56 PM

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Altigen AltiView Release 4.0 Manuale Utente Pagina 11