
IP 710 Manual 23
3. Scroll to RING
TONES and press Enter.
4. Scroll to the desired ring tone and press Enter.
When new ring tones are added to the server,
they can be downloaded from
the phone. To download ring tones:
1. Select PH
ONE SETTING and press Enter.
2. Select RI
NG DOWNLOAD and press Enter.
3. Select YE
S and press Enter.
Note: Custo
m ring tones are not supported.
Distinctive Ringing Support
If the Distinctive Ring options are enabled by the system administrator,
you may have three different ring cadences that distinguish the types of
calls:
• Internal call = 1 ring
• External call = 2 rings
• Operator call = 3 rings
Workgroup Status Display
A programmable key can be configured in AltiAdmin/ACM Admin to
display workgroup status when the key is pressed. The workgroup status
display is in the following format:
WG - workgroup number (up to 4 digits)
CIQ - number of calls currently in the queue
LQT - longest queue time of current queued calls
LOGIN - LOGIN/LOGOUT indicates the agent login/logout state
TH - number of calls in the queue whose queue time is greater than the
service level threshold
SL - service level in percentage
WG200 CIQ05 LQT05
LOGIN >TH02 SL060
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