Altigen Advanced Call RouterTM Manuale Utente Scaricare il pdf (Pagina 9)

AltiGen SIP-Trunk Configuration Using Cbeyond

Page 9

Verify Configuration

To verify the configuration and make sure the voice can be heard in both directions,

1. Make a call through the SIP-Trunk.

2. Receive a call through the SIP-Trunk (for convenience, you might want to call from your cell

phone for this).

3. If you have several SIP-Trunks, make/receive several calls at the same time.

If the voice is not heard in both directions, please review the configuration steps to make sure you

have configured properly. If you still have a problem, contact Cbeyond or AltiGen Communications.

Support

AltiGen Technical Support

510-252-9712

https://dealer.altigen.com

Cbeyond Support

Before or During Service Activation

Please contact your Cbeyond Service Coordinator if you need assistance

Post Service Activation

Please contact the Cbeyond Customer Support Center:

www.cbeyondonline.net

Anytime access to web-enabled account tools.

Billing & Account Management

M-F — 8am-10pm (EST)

1-866-424-5100

24-hour Technical Support or Call

1-866-424-5100

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Altigen Advanced Call RouterTM Manuale Utente Pagina 9